Contact RTIC

CONTACT

Before contacting us

Prepare the details needed for efficient order support.

Information to include

For an existing order, include the order number and the email used at checkout. For a product question, include the product name or page URL. Payment options are the methods displayed at checkout.

Returns

Eligible items may be returned 30 days after delivery. Review the Refund Policy before sending an item to 3550 W University Dr, McKinney, Texas, 75071, United States.

Order timing

Order processing normally takes 1–2 business days. Estimated delivery is 3–5 business days after processing. The published Shipping Policy contains the complete terms.

Customer support

Email: support@rtccldg.it.com
Phone: 2144914083
Support availability: Weekdays 9 AM to 5 PM

Store operator

RTIC is an online store operated by Marshalls. The official storefront is rtccldg.it.com.

Business information

Legal operator: Marshalls
Business address: 3550 W University Dr, McKinney, Texas, 75071, United States
Storefront: rtccldg.it.com