About us

Know the storefront

A structured guide to the store identity and customer experience.

Store operator

RTIC is an online store operated by Marshalls. The official storefront is rtccldg.it.com.

Shopping information

For an existing order, include the order number and the email used at checkout. For a product question, include the product name or page URL. Payment options are the methods displayed at checkout.

Current catalog

This storefront currently contains 138 selected products. Current collection areas include Popular picks, RTIC Outdoors. Product descriptions, prices and availability are displayed on the relevant product pages.

Customer support

Email: support@rtccldg.it.com
Phone: 2144914083
Support availability: Weekdays 9 AM to 5 PM

Business information

Legal operator: Marshalls
Business address: 3550 W University Dr, McKinney, Texas, 75071, United States
Storefront: rtccldg.it.com

Order timing

Order processing normally takes 1–2 business days. Estimated delivery is 3–5 business days after processing. The published Shipping Policy contains the complete terms.